I’ve been with PuffCity for 3 years. A lot has changed. We have grown so much and the store has become a pretty well-known place in our town. I enjoy talking to my customers and the work environment is very relaxed. It has been a nice experience.
While traditional retail models have slowly begun to fail in adopting new business strategies, the owners and suppliers have been bemoaning the decline of sales. It is true that there has been a smaller space in the market for these businesses, but that doesn’t mean it has disappeared completely. The modern smoke shop enthusiast is much more interested in products such as flavored hookah tobacco, e-cigarettes and vaping, as well as traditional tobacco and tobacco-related products. And while the traditionalists among smokers may prefer their mainstay brands, they’re ready to try new flavored tobacco as well. Our business model effectively encompasses both markets, allowing smoke shop owners in Milford, CT to keep up with modern smoking trends without giving up the traditional mainstays.